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IT & ITES

IT & ITES


The global technology spending on hardware, software and Information Technology (IT) related services is estimated to be about US $ 1.7 trillion and growing at a CAGR of about 7% in the last two years. Over and above this, the engineering and R&D spend accounts for about US $ 800 billion. IT Services recording a growth of 6.3% and BPO Services recording a growth of 12% globally. Despite the current economic slowdown, technology spending is expected to sustain in the long term and pick up in the next 4 to 6 quarters. Given this background and the context of India's 'IT story', it has to be put in perspective that India still accounts for only about 4.5% of this market. This indicates that there is ample room for India to tap the potential for growth in this market in the years to come.



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Some Skill Gaps as Identified by Industry:

  • Inadequate specialization
  • Poor domain exposure
  • Lack in industry specific experience
  • Inadequate communication skill and people skill
  • Inadequate domain & business process knowledge

InSkills offers programs in skill areas like:

CRM Domestic Voice - SSC/Q2210
CRM Domestic Non Voice - SSC/Q2211
Domestic Biometric Data Operator - SSC/Q2213
Collections Executive - SSC/Q2214

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